Prospective Residents

  1. What do I do if I am interested in leasing a property through Coldwell Banker Platinum Properties?
  2. Who must fill out an application?
  3. Why must all adults fill out an application?
  4. What is your application fee?
  5. What do I need to submit with my application?
  6. What do I do if there are things that I want done to the property before I lease it?
  7. What happens if the items I list are denied
  8. What factors do you use in determining if my application is approved?
  9. How much can I qualify for?
  10. How long does it take to process my application?
  11. After my application is approved, what do I do?
  12. How long are your leases?
  13. Do you accept pets?
  14. Do I need Renters Insurance?
  15. How do I turn on utilities?
  16. What am I responsible for as a resident?
  17. What do I have to pay prior to moving in?
  18. How can I pay rent after I move in?
  19. What happens if I bring in an application if there is already an application submitted on the property?
  20. How much security deposit is required?
  21. What do you do with my security deposit?
  22. When is rent due?
  23. What if my application is denied?
  24. How quickly can I move in after my application is accepted?

What do I do if I am interested in leasing a property through Coldwell Banker Platinum Properties?
All applicants must view the interior of the property that they are interested in leasing prior to submitting an application. The property must be accepted on “as is” basis except when an owner has approved repair of specific items. Any such contingencies must be listed in a letter that accompanies your application.

Who must fill out an application?
Each adult planning to occupy the property must fill out an application.

Why must all adults fill out an application?
Every adult who resides in the property must be listed on the lease to have a legal right to occupy the property. We must verify the suitability of everyone on the lease.

What is your application fee?
Our application fee is $40 per applicant.

What do I need to submit with my application?

  • Valid government issued identification
  • Your most recent pay stub, or other verification of your income
  • $40 non-refundable application fee
  • Pet photo

No application will be processed until it is complete, including all documents and authorization forms. Additionally, no application is complete without payment in full of all application fees due.

What do I do if there are things that I want done to the property before I lease it?
After viewing a property, if there are repair items that you want addressed you can request these items in writing. This list then becomes a condition of the lease. Sufficient time must also exist prior to your desired move in date to complete these items. The owner reserves the right to seek an increased monthly rental rate if the requests submitted are in excess of $200.00.

What happens if the items I list are denied?
Should the items you list be denied, we will contact you to inform you of the denial and ask for your instructions on how to proceed with your application. Should you still wish to lease the property, we will proceed with the additional steps necessary to process your application.

What factors do you use in determining if my application is approved?
First and foremost, we operate in strict compliance with all Fair Housing Guidelines. After receiving an application we investigate each of the following:

  • Rental / Ownership History
  • Credit Report
  • Criminal Report
  • Income Verification

How much can I qualify for?
Typically, we require monthly household gross income of applicants to be three times the lease payments.

How long does it take to process my application?
Typically, we can fully process your application within 2 business days.

After my application is approved, what do I do?
We will contact you as soon as possible to let you know that you have been approved. Then you will have 3 business days to sign the lease and pay the security deposit to secure your new home. This payment must be made in the form of certified bank check or money order. No personal checks or cash are accepted.

How long are your leases?
Most of our leases are for a minimum of 12 months; however, we do entertain offers for other terms, as determined by our owners. At the end of the initial term, the lease will revert to a month to month tenancy unless otherwise agreed.

Do you accept pets?
We accept pets on a case by case basis as determined by the owner of the property. All pets must be listed in the lease. Pictures of all pets must be submitted with the application and an additional pet deposit, typically $500, is required. Any damage done by the pet is the responsibility of the resident. All pets must be registered and immunized in accordance with local ordinances. At the end of the lease the resident agrees to allow the cost of flea treatment from a licensed exterminator to be deducted from their security deposit. No pets can be tied on the property. Several breeds of dogs will not be accepted under any circumstances. Additionally, if a tenant intends to have a pet on the property not already approved by management and listed on the lease, they must request approval in writing and include a photograph before allowing the pet on the property.

Do I need Renters Insurance?
Yes, our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. Any loss from the risks of damage, destruction or loss resulting from theft, fire, storm and other hazards and casualties are your sole responsibility.

How do I turn on utilities?
Unless provided for in the lease, the resident is responsible for placing all utilities in their name and pay all utility bills due for services to the premises for which resident is responsible. At the termination of the lease the resident is responsible for having all utilities services disconnected.

What am I responsible for as a resident?
Typically, all residents are responsible for:

  • Securing all utilities for home, unless otherwise provided
  • Lawn care, unless otherwise provided
  • Changing the furnace/air conditioning filters regularly
  • Minor repairs to your home, including, but not limited to, to replacing light bulbs and clogged drains
  • Changing the smoke detector batteries during tenancy (these are new when you move in)
  • Pest control
  • Complying with all Homeowner Association Rules
  • Following the terms of your lease.

What do I have to pay prior to moving in?
You are responsible for paying the security deposit within 72 hours of application acceptance. You will pay the first month’s rent at the time you pick up the keys prior to occupancy. Should you move in within the last ten days of the month, you will also be responsible for paying the following month’s full rent.

How can I pay rent after I move in?
Rent can be paid by check or money order until the fifth of the month. After the 5th of the month we will only accept rent in the form of certified funds. Additionally, late payments must include the late fees or they will not be accepted. We also offer direct draft of your checking account, at no additional fee.

What happens if I bring in an application if there is already an application submitted on the property?
All applications are accepted and processed on a first come-first served basis. Due to our fiduciary relationship to the owner, if more than one application is submitted before approval of an application we are required to select the highest rated application. In this situation only, those applications not approved will be refunded their application fee or it can be applied to another one of our properties.

How much security deposit is required?
We do require a security deposit. Usually the security deposit is the same as one month’s rent. There may be exceptions to the amount of the security deposit required. The state of California allows a landlord to charge a maximum security deposit amount equal to two month’s rent for an unfurnished rental. After your application is approved you have up to 3 business days to pay your security deposit and sign the lease to secure your new home. This must be paid by certified bank check or money order.

What do you do with my security deposit?
All security deposits are in a trust account.

When is rent due?
Rent is due on the 1st of the month and late on the 6th. Rent must be in our office by the end of the business day on the 5th of the month. If you pay rent after the 5th of the month there is a late fee assessed. Any current month rental payments received after the 5th of the month must be in the form of a certified check or money order; no personal checks will be accepted after the 5th.

What if my application is denied?
In the event your application is denied, we make every effort to contact you promptly regarding the denial. If denied, you can request a copy of your credit report that we can email or fax to you.

How quickly can I move in after my application is accepted?
Typically, we can have your home ready to move into within 24 business hours after approval of your application if there are no required repairs. If there are repairs that you requested, the time frame for these will be handled on a case by case basis.

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